BATESVILLE, Ark. – Customers in Batesville are voicing their considerations after they say animals are being unfairly treated at a local pet store.
Kelly, who didn’t need her final identify talked about, stated she purchased two tortoises from Complete Pet Store East final Thursday. Both had been a Christmas present for her daughter.
She’s stated inside days, one in every of them had died. Now she says she’s concerned it wasn’t all that wholesome to start with.
“My daughter is still crying,” Kelly stated.
Kelly stated when she bought the animals there have been just a few purple flags she ignored. She stated the worker picked the tortoises up from behind the counter earlier than handing them off to Kelly.
“There was no aquarium back there,” Kelly stated.
Kelly stated when she returned to the store just a few days later, extra considerations arose. She stated the animals aren’t being taken care of.
“Oh it was sad,” Kelly stated. “There’s dogs in kennels living in their feces like it hadn’t been cleaned up.”
Other prospects say the issues have been ongoing.
“They didn’t care about the animals, they never have,” Alice Richardson stated.
Richardson stated she purchased a ferret from the store about a month in the past. She claimed it was additionally sick when she introduced it residence.
“He was not moving. He was acting very lethargic like he was going to die,” Richardson stated.
Our station reached out to the house owners who say the mess is simply a part of enterprise.
“It’s a pet-oriented business,” proprietor Charles Matlock stated.
Matlock stated he and his staff do what they’ll to verify the animals are protected and brought care of.
“The kennels get sprayed daily. The animals inside get fed and they get water just like they all do,” Matlock stated.
Matlock stated his animals are wholesome.
Customers like Kelly stated they nonetheless have questions.
“Before you sell an animal you should make sure it’s ok,” Kelly stated.
Our station reached out to the Arkansas Department of Health. They stated they are conscious of the state of affairs and are conducting an investigation.